Warranty
RMA Request Form
Warranty
This Warranty and Customer Agreement ('Agreement') is entered into by and between nFusion Canada Inc. ('nFusion') and the purchaser of nFusion's equipment, whether a broker, dealer or end user ('Customer') and shall be effective upon acceptance of the terms and conditions of this Agreement by Customer. Acceptance shall be deemed to have occurred upon Customer's purchase of nFusion equipment, whether such purchase is made directly from nFusion or from a broker or dealer of nFusion's products.
1. Product Use & Acknowledgement. Customer agrees to not use any nFusion products in any unauthorized illegal manner for interception of pay satellite television services. Customer acknowledges that such use is illegal and carries substantial civil and criminal penalties under applicable Federal, State and International law. Customer shall not engage in the interception of pay satellite television services without proper authorization from the broadcast satellite provider and payment of required charges. By purchasing an nFusion product, Customer represents and warrants that he/she is of legal age and accepts sole responsibility for Customer's compliance with International, Federal, State and Local laws when using nFusion products. Customer agrees to indemnify, defend and hold nFusion and its directors, officers, employees and affiliates harmless from and against any and all claims, damages or liabilities rising out of or resulting from Customer's unauthorized use of satellite television equipment purchased from nFusion or nFusion's licensed and approved dealers or any other affiliate of nFusion.
Customer further acknowledges that Federal law prohibits the unauthorized interception of satellite communications. In particular, Section 553(a)(10) of Title 47 of the United States Code states as follows:
'No person shall intercept or receive or assist in intercepting or receiving any communications service offered over a cable system, unless specifically authorized to do so by a cable operator or as may otherwise be specifically authorized by law.'
2. Declaration of Intent. Customer hereby represents and warrants that Customer understands that applicable law provides for substantial criminal and civil penalties for the theft of satellite television services, and that Customer will not use nFusion products in any manner in violation of applicable law, specifically, Customer represents and warrants that Customer will not intercept any satellite television signal without proper authorization from satellite service provider and payment of all lawful charges and will only use the equipment in accordance with all applicable laws.
3. Limited Warranty. nFusion warrants that the product purchased by Customer shall be free from defects in workmanship or materials for a period of 1 year from the date of purchase by Customer. If, at any time during the warranty period, the product has a defect in workmanship or material, nFusion shall repair or replace it (at nFusion's sole option) within a reasonable period of time. An original invoice is required as proof of the purchase date. nFusion's option with respect to this matter shall be final.
This warranty does not cover defects or malfunctions resulting from software transfers, misuse, abusive operation, tampering, negligence, improper use, insufficient care or any act beyond the control of nFusion.
WARNING: When you buy a receiver from nFusion, your receiver will be sent to you with the latest firmware available at the time the unit was manufactured. nFusion will not provide support to products that have otherwise been modified by the end user, nor does nFusion support programming modifications to the firmware and software used in its products, and if any such modifications have been made, all warranties shall be automatically void.
To avoid invalidating the warranty offered hereunder, Customer should use only the official software and upgrades available from nFusion's website at www.nfusioncanada.ca together with programming performed by trained satellite installation technicians. No other software or firmware should be used, as such use will automatically void all warranties and support. nFusion does not support the use of any software or firmware other than the software or firmware that was installed on the product by the manufacturer or that is available from nFusion's official web site at www.nfusioncanada.ca. nFusion declines to respond to any inquiries regarding unauthorized modifications, unauthorized software, and unauthorized firmware.
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